Privacy policy

PRIVACY POLICY

Effective Date: August 28, 2026
Website: pggloballlc.com

PG GLOBAL LLC, doing business as PG GLOBAL (“PG GLOBAL,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly, transparently, and in accordance with applicable privacy requirements.

This Privacy Policy explains how PG GLOBAL LLC collects, uses, discloses, retains, and protects personal information when you visit pggloballlc.com (the “Site”), purchase products from us, create or use a customer account where available, subscribe to marketing communications, contact us, submit product reviews, or otherwise interact with PG GLOBAL.

The information we collect and how we use it depend on how you interact with the Site and the services and technologies currently enabled for our store.

1. PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information.

Contact Information

We may collect contact information that you provide to us, including:

  • Name
  • Email address
  • Telephone number, when provided
  • Billing address
  • Shipping address
  • Other contact information you choose to provide

Order and Transaction Information

When you place or attempt to place an order, we may collect information relating to the transaction, including:

  • Products purchased
  • Order history
  • Order and transaction details
  • Billing information
  • Shipping and delivery information
  • Return, refund, and exchange information
  • Communications relating to your purchase

Payment Information

Payments are processed through Shopify and payment-processing services made available through our checkout.

Payment providers may collect and process information necessary to authorize, process, and secure transactions, including payment-card information, billing information, authentication information, transaction information, and fraud-prevention information.

PG GLOBAL LLC generally receives information necessary to confirm and administer a transaction rather than complete payment-card credentials, depending on the payment method and provider used.

Customer Account Information

Where customer account functionality is available, we may process information associated with your account, including:

  • Contact information
  • Login or authentication information
  • Account preferences
  • Order history
  • Account activity

Customer Service Information

When you contact us, we may collect information contained in your communication, including your contact details, order information, questions, complaints, requests, and other information you choose to provide.

Marketing Information

If you subscribe to marketing communications, we may collect your email address, subscription status, marketing preferences, and information concerning your interactions with marketing communications where available.

Reviews and User-Submitted Content

If you submit a product review or other content through functionality available on the Site, we may process the information you provide in connection with that submission.

Some review content, such as a display name, rating, written review, image, or other content you voluntarily submit, may be displayed publicly depending on the review functionality used.

Device and Usage Information

When you visit or interact with the Site, certain information may be collected automatically through Shopify, cookies, pixels, and other technologies used to operate the Site.

Depending on the services enabled, this information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Products viewed
  • Referring pages or websites
  • Date and time of visits
  • Site interactions
  • Shopping-cart activity
  • Cookie and similar technology identifiers
  • Approximate location derived from an IP address
  • Site-performance information
  • Advertising or conversion events
  • Security and fraud-prevention information

2. SOURCES OF PERSONAL INFORMATION

We may obtain personal information:

  • Directly from you
  • Automatically when you use the Site
  • From Shopify
  • From payment-processing providers
  • From shipping and delivery providers
  • From fulfillment and ecommerce service providers
  • From customer-service providers
  • From review-service providers
  • From advertising and measurement services actually used by us
  • From security and fraud-prevention providers
  • From other service providers involved in operating our business or completing your transaction

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process, administer, and fulfill orders
  • Process and confirm payments
  • Arrange shipping and delivery
  • Process returns, refunds, and exchanges
  • Provide customer support
  • Respond to inquiries, requests, complaints, and other communications
  • Create and administer customer accounts where available
  • Maintain shopping-cart and checkout functionality
  • Authenticate users and transactions
  • Detect, investigate, and prevent fraud
  • Prevent unauthorized access or activity
  • Protect Site, account, and transaction security
  • Operate, maintain, and improve the Site
  • Improve our products, services, and customer experience
  • Understand Site usage and performance
  • Measure advertising and marketing effectiveness
  • Communicate with you regarding orders and transactions
  • Send marketing communications where permitted by applicable law
  • Administer customer reviews and related functionality
  • Maintain accounting, tax, transaction, and legitimate business records
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise, or defend legal claims
  • Resolve disputes and enforce our agreements
  • Protect the rights, property, safety, and security of PG GLOBAL LLC, our customers, service providers, and others

We may also use personal information for another purpose disclosed to you when the information is collected or as otherwise permitted by applicable law.

4. SHOPIFY AND SHOPIFY NETWORK INTELLIGENCE

Our online store is powered by Shopify.

Shopify provides ecommerce infrastructure and services that enable us to operate our store, including storefront hosting, shopping-cart functionality, checkout, order processing, customer accounts, payment-related functionality, security, fraud prevention, reporting, analytics, store-performance services, and other ecommerce functionality.

For certain activities, Shopify processes personal information in connection with providing services to PG GLOBAL LLC. Shopify may also process certain information for purposes that Shopify determines independently, as described in Shopify's applicable privacy notices, terms, and agreements.

Shopify Network Intelligence

Our store has Shopify Network Intelligence enabled.

When Shopify Network Intelligence is enabled, Shopify may process information concerning your interactions with our store together with information from your interactions with Shopify and other Shopify merchants in order to provide and improve Shopify services and enhanced functionality.

Depending on the services involved, this processing may support:

  • Personalization
  • Analytics
  • Store and service improvements
  • Fraud prevention
  • Security
  • Advertising-related services
  • Measurement and attribution
  • More relevant customer experiences

Shopify's independent processing of personal information is governed by Shopify's applicable privacy notices and terms.

For more information about how Shopify handles consumer personal information, please review:

https://www.shopify.com/legal/privacy/consumers

Shopify also provides privacy controls and mechanisms through:

https://privacy.shopify.com/

5. COOKIES AND SIMILAR TECHNOLOGIES

Our Site uses cookies and similar technologies in connection with Shopify and other services used to operate our ecommerce business.

These technologies may be used to:

  • Maintain shopping-cart functionality
  • Support checkout
  • Authenticate users
  • Remember preferences
  • Maintain Site security
  • Prevent fraud and abuse
  • Measure Site performance
  • Understand Site interactions
  • Support analytics
  • Support advertising and measurement technologies where enabled
  • Maintain privacy and consent preferences
  • Provide other Site functionality

Some cookies and similar technologies are necessary for the Site to operate properly.

Other technologies may depend on your location, applicable law, consent choices, and the services currently enabled on our Site.

Where required by applicable law, we request appropriate consent before using non-essential cookies or similar technologies.

Cookie and Privacy Preferences

Our Site uses Shopify customer privacy functionality to manage applicable cookie and privacy preferences.

Where a cookie banner or privacy-preference interface is presented, you may use the available controls to accept, decline, or manage applicable preferences.

You may also control cookies through your browser settings. Disabling certain cookies may affect shopping-cart, checkout, customer-account, localization, saved-preference, or other Site functionality.

Because technologies used by Shopify and our service providers may change over time, we do not maintain a fixed list of every individual cookie in this Privacy Policy.

6. META / FACEBOOK & INSTAGRAM TECHNOLOGIES

We use the Facebook & Instagram integration provided by Meta in connection with our Shopify store.

Depending on the configuration of the integration, browser-based and server-side technologies may process information concerning your interactions with our Site, including:

  • Pages or products viewed
  • Shopping-cart activity
  • Purchase or conversion events
  • Device and browser information
  • IP address and similar technical information
  • Other Site interactions used for advertising measurement

We may use these technologies to measure advertising performance, understand customer interactions, measure conversions, improve marketing effectiveness, and provide or measure advertising where permitted by applicable law.

Meta may process information received through these technologies for its own purposes under Meta's applicable privacy policies, terms, and agreements.

Where required by applicable law, applicable advertising and tracking technologies are subject to consent, opt-out rights, or other privacy controls.

7. MARKETING COMMUNICATIONS

If you subscribe to marketing communications from PG GLOBAL, we may use your email address and related preferences to send:

  • Newsletters
  • Product information
  • New product or collection announcements
  • Promotions
  • Special offers
  • Store updates
  • Other PG GLOBAL marketing communications

We send marketing communications as permitted by applicable law and consistent with your preferences.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in an applicable communication or by contacting us at:

paul@pggloballlc.com

Opting out of promotional communications will not prevent us from sending necessary non-promotional communications, including:

  • Order confirmations
  • Payment confirmations
  • Shipping and delivery updates
  • Customer-service responses
  • Return and refund communications
  • Account notices
  • Security notices
  • Other transaction-related communications

8. SERVICE PROVIDERS AND DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to third parties where reasonably necessary to operate our business, provide the Site, complete transactions, fulfill orders, provide customer support, maintain security, measure advertising, or comply with legal obligations.

Recipients may include:

  • Shopify
  • Payment-processing providers
  • Shipping and delivery carriers
  • Fulfillment providers
  • Suppliers involved in completing orders
  • Hosting and technology providers
  • IT service providers
  • Security and fraud-prevention providers
  • Customer-service providers
  • Email and communications providers
  • Advertising and measurement providers actually used by us, including Meta
  • Review-service providers
  • Professional advisers, including attorneys, accountants, auditors, and insurers
  • Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law

AutoDS

We use AutoDS in connection with store and ecommerce operations.

Depending on the services used, AutoDS may process information necessary to support product, order, supplier, fulfillment, or related ecommerce-management functions.

Judge.me

We use Judge.me in connection with customer-review functionality.

Judge.me may process information associated with reviews and related Site interactions as necessary to provide its services.

Shopify, Meta, AutoDS, Judge.me, and other third-party providers may have their own privacy practices and legal responsibilities concerning information they process independently.

9. BUSINESS TRANSACTIONS

We may disclose or transfer personal information in connection with an actual or proposed:

  • Merger
  • Acquisition
  • Financing
  • Reorganization
  • Corporate restructuring
  • Sale or transfer of assets
  • Change of ownership
  • Bankruptcy
  • Similar business transaction

Where applicable, such processing or transfers will be handled in accordance with applicable law.

10. SALE, SHARING, AND TARGETED ADVERTISING

PG GLOBAL LLC does not receive monetary payment in exchange for selling customer personal information as part of the ordinary operation of this ecommerce store.

Certain U.S. privacy laws, however, define terms such as “sale,” “sharing,” “cross-context behavioral advertising,” and “targeted advertising” more broadly than an exchange of information for money.

Because Shopify Network Intelligence is enabled and we use Meta's Facebook & Instagram technologies for advertising measurement and related marketing purposes, certain disclosures or processing activities may qualify as “sharing,” targeted advertising, cross-context behavioral advertising, or another regulated activity under applicable law.

Where an applicable law provides an opt-out right, eligible customers may use privacy controls made available through our Site.

Our Shopify Data Sharing Opt-Out functionality is enabled for applicable regions through Shopify's customer privacy settings.

Depending on applicable law and technical availability, eligible customers may also exercise applicable rights through:

  • A legally recognized Global Privacy Control signal
  • Shopify privacy controls
  • Shopify's Privacy Portal
  • A direct privacy request to PG GLOBAL LLC

Shopify's Privacy Portal is available at:

https://privacy.shopify.com/

We do not identify an advertising or analytics provider as being used by PG GLOBAL LLC unless that provider is actually enabled and used in connection with our store.

11. GLOBAL PRIVACY CONTROL AND BROWSER SIGNALS

Where required by applicable law, we process legally recognized browser-based opt-out preference signals, including Global Privacy Control (“GPC”), consistent with the privacy technologies enabled on our Site.

A qualifying signal may be treated as an applicable request to opt out of regulated sharing, targeted advertising, or similar processing.

Traditional “Do Not Track” browser signals do not operate under a uniform technical or legal standard and may not be treated in the same manner as legally recognized universal opt-out mechanisms.

12. LEGAL BASES FOR PROCESSING

Where applicable privacy law requires us to identify a lawful basis for processing personal information, we may rely on one or more of the following.

Performance of a Contract

We may process personal information where necessary to enter into or perform a contract with you, including to:

  • Process and fulfill an order
  • Accept and administer payment
  • Arrange delivery
  • Process a return or refund
  • Provide transaction-related customer service

If information necessary to complete a transaction is not provided, we may be unable to process or fulfill the order.

Legitimate Interests

We may process personal information where reasonably necessary for legitimate business interests, including:

  • Operating and improving our business
  • Maintaining our Site
  • Providing customer service
  • Maintaining security
  • Preventing fraud
  • Protecting transactions
  • Measuring Site and business performance
  • Maintaining appropriate records
  • Protecting our legal rights

Where required by applicable law, we consider whether these interests are overridden by your applicable rights and freedoms.

Consent

Where required by applicable law, we may rely on consent for activities such as certain:

  • Marketing communications
  • Non-essential cookies
  • Analytics technologies
  • Advertising technologies

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

Legal Obligations

We may process personal information where necessary to comply with legal, tax, accounting, regulatory, consumer-protection, court, or law-enforcement requirements.

13. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.

Retention periods may depend on:

  • The nature of the information
  • The purpose for which it was collected
  • Our relationship with you
  • Order and transaction requirements
  • Accounting and tax requirements
  • Fraud-prevention and security requirements
  • Customer-service requirements
  • Chargebacks and payment disputes
  • Legal and regulatory obligations
  • Dispute-resolution requirements
  • Enforcement of agreements
  • Applicable limitation periods

For example, we may retain order and transaction records after completion of an order where necessary for accounting, tax, fraud prevention, chargebacks, dispute resolution, legal compliance, or other legitimate business purposes.

When personal information is no longer reasonably necessary and we are not required or permitted to retain it, we may delete, anonymize, aggregate, or otherwise securely dispose of it.

A request for deletion may be subject to legal exceptions that allow or require us to retain certain information.

14. INTERNATIONAL DATA TRANSFERS

PG GLOBAL LLC uses service providers, including Shopify and other technology providers, that may process personal information outside the country in which you reside.

As a result, personal information may be transferred to or processed in jurisdictions whose privacy and data-protection laws differ from those in your location.

Where applicable privacy law requires safeguards for an international transfer, we and/or the applicable service provider may rely on legally recognized transfer mechanisms, including:

  • Adequacy decisions
  • Standard Contractual Clauses
  • Applicable UK international-transfer mechanisms
  • Appropriate contractual safeguards
  • Other mechanisms permitted by applicable law

15. AUTOMATED PROCESSING AND FRAUD PREVENTION

PG GLOBAL LLC does not use personal information as part of its ordinary ecommerce operations to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals without providing protections required by applicable law.

However, Shopify, payment processors, security providers, fraud-prevention providers, and other service providers may use automated technologies, algorithms, or machine-learning systems as part of their services.

These systems may be used to:

  • Identify suspicious transactions
  • Detect potential fraud
  • Protect customer accounts
  • Detect security threats
  • Prevent abuse or unauthorized activity
  • Assess transaction or payment risks

Such processing is subject to the applicable provider's services, privacy practices, and legal obligations.

Where applicable law provides rights regarding significant automated decision-making or profiling, we will provide applicable rights and protections as required.

16. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

We also rely on Shopify, payment processors, and other service providers to maintain security measures appropriate to the services they provide.

No method of electronic transmission, online transaction, or data storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

17. YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have rights concerning your personal information.

These rights may include the right to:

  • Request access to personal information we maintain about you
  • Obtain information concerning how personal information is collected and used
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain a copy of certain information
  • Request data portability
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of qualifying sale or sharing activities
  • Opt out of certain targeted advertising
  • Opt out of certain profiling
  • Appeal certain privacy-request decisions where provided by law

These rights are not absolute and may be subject to applicable legal exceptions.

How to Exercise Your Rights

To submit an applicable privacy request, contact:

paul@pggloballlc.com

We may request information reasonably necessary to verify your identity before completing a request.

Where permitted by applicable law, an authorized representative may submit a request on your behalf. We may require appropriate evidence of authorization and identity verification.

We will not unlawfully discriminate against you for exercising a privacy right available under applicable law.

18. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights where an applicable state privacy law applies to PG GLOBAL LLC.

Depending on the applicable law, eligible consumers may have rights including:

  • The right to know or access personal information
  • The right to correct inaccurate information
  • The right to request deletion
  • The right to obtain a portable copy of certain information
  • The right to receive information about categories of personal information collected, used, or disclosed
  • The right to opt out of qualifying sales or sharing
  • The right to opt out of certain targeted advertising
  • The right to opt out of certain profiling
  • Rights concerning certain sensitive personal information where applicable
  • The right to appeal certain privacy-request decisions
  • The right not to receive unlawful discriminatory treatment for exercising applicable privacy rights

Our Shopify Data Sharing Opt-Out functionality is enabled for applicable regions through Shopify customer privacy settings.

Where our use of Shopify Network Intelligence, Meta technologies, or another service creates an opt-out obligation under applicable law, we provide applicable privacy controls as required.

19. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND

Where the General Data Protection Regulation, UK data-protection law, Swiss data-protection law, or another applicable European privacy law applies, PG GLOBAL LLC acts as the controller of personal information where we determine the purposes and means of processing.

Depending on applicable law, you may have rights including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Requesting erasure
  • Restricting certain processing
  • Objecting to certain processing
  • Requesting data portability
  • Withdrawing consent
  • Objecting to direct marketing
  • Rights concerning certain automated decision-making

You may also have the right to lodge a complaint with the data-protection supervisory authority responsible for your jurisdiction.

To exercise an applicable privacy right, contact:

paul@pggloballlc.com

20. CANADIAN PRIVACY RIGHTS

Where applicable Canadian federal or provincial privacy law applies to our processing of personal information, you may have rights concerning access to and correction of personal information and rights relating to how personal information is collected, used, disclosed, retained, and protected.

Applicable rights may differ depending on your location and the law that applies.

To submit an applicable Canadian privacy request, contact:

paul@pggloballlc.com

21. CHILDREN'S PRIVACY

Our Site is intended for a general ecommerce audience and is not directed toward young children.

We do not knowingly collect personal information from children under the age of 13 through the Site.

Where applicable law establishes a higher minimum age or imposes additional requirements concerning children's personal information, we will comply with those requirements.

If you are a parent or legal guardian and believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

22. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to or integrations with third-party websites, payment services, applications, social-media services, shipping services, technology providers, or other online services.

These third parties operate independently from PG GLOBAL LLC and may maintain their own privacy policies and terms.

PG GLOBAL LLC does not control and is not responsible for the independent privacy practices of third parties.

We encourage you to review an applicable third party's privacy notice before providing personal information directly to that service.

23. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business
  • Our Site
  • Our products or services
  • Shopify functionality
  • Service providers
  • Technologies
  • Advertising or marketing practices
  • Privacy practices
  • Applicable legal or regulatory requirements

When we update this Privacy Policy, we will post the revised version on the Site and update the Effective Date shown at the beginning of this Policy.

Where required by applicable law, we may provide additional notice regarding material changes.

24. CONTACT US

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns regarding our handling of personal information, please contact:

PG GLOBAL LLC
Doing Business As: PG GLOBAL
Website: pggloballlc.com
Email: paul@pggloballlc.com